Terms and Conditions

Last Updated: January 12, 2025

Welcome to FuelBox Media. These Terms and Conditions ("Terms") govern your use of our website, services, and any related applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using FuelBox Media's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and FuelBox Media.

2. Description of Services

FuelBox Media provides marketing automation services for chiropractic practices, including but not limited to:

• Missed Call Text Back systems
• Patient reactivation campaigns
• Automated review generation systems
• AI-powered appointment scheduling chatbots
• Related marketing and automation services

3. Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Have the legal authority to enter into a binding agreement
• Be a licensed healthcare professional or authorized representative of a chiropractic practice (for practice-specific services)
• Provide accurate and complete information when registering for our Services

4. User Accounts and Registration

When you create an account or submit information through our forms, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate and current
• Maintain the security and confidentiality of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

5. Communications and Consent

5.1 Email Communications

By providing your email address and opting in to receive communications, you consent to receive emails from FuelBox Media, including:

• Service-related announcements and updates
• Marketing and promotional materials
• Educational content and industry information

You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

5.2 SMS/Text Message Communications

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from FuelBox Media. You understand that:

• Message frequency may vary
• Message and data rates may apply
• You can opt out at any time by replying STOP to any message
• You can get help by replying HELP to any message
• Consent is not a condition of purchase

6. Intellectual Property Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of FuelBox Media or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. Prohibited Uses

You agree not to use the Services:

• For any unlawful purpose or in violation of any applicable laws or regulations
• To transmit any harmful, threatening, abusive, or harassing content
• To impersonate any person or entity or misrepresent your affiliation
• To interfere with or disrupt the Services or servers
• To attempt to gain unauthorized access to any portion of the Services
• To collect or store personal data about other users without their consent
• To send unsolicited communications (spam)
• To violate any applicable healthcare regulations, including HIPAA

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, FUELBOX MEDIA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Services will be uninterrupted, timely, secure, or error-free
• The results obtained from the Services will be accurate or reliable
• Any errors in the Services will be corrected

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FUELBOX MEDIA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

• Your access to or use of (or inability to access or use) the Services
• Any conduct or content of any third party on the Services
• Any content obtained from the Services
• Unauthorized access, use, or alteration of your transmissions or content

10. Indemnification

You agree to indemnify, defend, and hold harmless FuelBox Media, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit through the Services

11. Third-Party Services and Links

Our Services may contain links to third-party websites or services that are not owned or controlled by FuelBox Media. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that FuelBox Media shall not be responsible or liable for any damage or loss caused by your use of any such third-party content, goods, or services.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of these Terms and, where appropriate, provide additional notice. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms.

13. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and FuelBox Media regarding the use of the Services and supersede any prior agreements.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

FuelBox Media
2426 Ellis St. #604
Dallas, TX 75204
Email: hello@fuelboxmedia.com